CAREER ACCOMPLISHMENTS

Shift Digital
Executed two individual, multi-year, seven figure certified program renewals, with incremental revenue for an OEM operating 1228 Retailers, coordinated between 12 Regions.

General Motors [Accessories]
Co-development of one of only four national ecommerce accessories catalogs for GM’s network of nearly 4,000 retailers.

CAREER EXPERIENCE

National Field Program Manager   |   Shift Digital 2015 - 2024

• Actively recruited, managed, and trained the national team of Toyota Motors North America 150+ field consultants who support the national client, its 10 Regions, and network of 1228 retailers.

• Responsible for the efficacy of 23 variable operations consultation categories plus adherence to creation standards and over 40  deliverables of educational content monthly.

• Curated SOP documentation consisting of over 200 modules across both variable and fixed operations best-practices & fundamentals.

• Identified and formulated continuing education opportunities for more than 250 TMNA district field managers across their three departments – variable operations, fixed operations, and digital.

Area Vice President – Solera   |  Sold & serviced software-as-a-service (SaaS) specializing in vehicle inspection and upsell opportunities, process improvement, and marketing to empower dealerships with the visibility to increase their parts and labor profits by creating a well-organized, practiced, and consistent customer presentation solution.

Regional Sales Manager – Dominion Enterprises   |   SaaS sales & support for CRM, equity/data-mining, inventory management and merchandising, digital marketing solutions, website product, and online reputation management services.

Regional Sales Manager – Insignia Group   |   SaaS sales of an e-commerce accessories catalog solution for integration of accessories into dealership variable and fixed operations retail processes.

Director of Sales & Marketing – General Motors ADI   |   Managed sales team specific to process development, integration, and training of accessories as a profit center in variable and fixed operations

Sales & Marketing/ Internet Director – NuCar Connection   |   Roles in multi-franchise (11), multi-location (6) dealer-group across 10 years, from retail floor-sales, internet manager, group internet director, and group marketing director.

In addition to professional accolades and the reputation as a polished orator and written communicator, there are a couple additional passions … summed up in the statement, “4 kayaks, 3 kids, 2 dogs, a wife and no girlfriends.”